Privacy Policy

Lucas Collective approaches our communications on the Internet with respect for, and commitment to, individual privacy rights. We support active self-regulation of this environment to ensure that responsible marketers can maintain the right to use all communication media to interact with its consumers.

Lucas Collective is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not sell your personal details. We share limited information with trusted service providers and advertising partners only as described in this policy. We use this information to identify your orders and provide you with our email newsletter (if applicable). Lucas Collective uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart.

Whenever you use our website, or any other website, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Advertising and analytics

We use advertising and analytics tools, including those provided by Meta Platforms (Facebook and Instagram) and Google, to measure how well our ads perform and to show relevant ads to people who may be interested in our venues and offers.

When you make a purchase on our website, including a gift card purchase, we may share certain information with Meta. This can include your email address and phone number (in a hashed, encrypted form), your IP address, browser and device information, and details of the purchase such as its value. Meta uses this information to match the purchase to its users and to report back to us on our advertising. It does not tell us who you are on its platform.

We also use cookies and similar technologies on our website, such as the Meta Pixel and Google Tag Manager, to collect information about your visit and how you interact with our ads.

Meta, Google and other advertising partners may store and process this information outside Australia, including in the United States and Ireland.